Mary Chatelain, AU.D.

Audiologist; Founder,
Pinnacle Hearing

Magnolia; moved to Little Rock after graduate school

Flora Jean’s

Mary Chatelain Au.D., has a professional journey to be proud of. While founding Pinnacle Hearing, a practice now widely recognized for its commitment to patient care, Chatelain tackled every aspect of the business head-on, making sure to never assign a task that she did not have personal experience with. Starting out of a single room in a friend’s medical clinic, Chatelain’s practice later evolved into a stand-alone clinic in Little Rock. Pinnacle Hearing has since grown to cover a wide swath of south Arkansas, including the area in which Chatelain grew up. A dedicated advocate for improving the hearing of all Arkansans, Chatelain is inspired by her favorite quote, “Never give up trying to build the world you see, even if others can’t see it.”

Mary Chatelain, AU.D.

Audiologist; Founder,
Pinnacle Hearing

Magnolia; moved to Little Rock after graduate school

Flora Jean’s

Mary Chatelain Au.D., has a professional journey to be proud of. While founding Pinnacle Hearing, a practice now widely recognized for its commitment to patient care, Chatelain tackled every aspect of the business head-on, making sure to never assign a task that she did not have personal experience with. Starting out of a single room in a friend’s medical clinic, Chatelain’s practice later evolved into a stand-alone clinic in Little Rock. Pinnacle Hearing has since grown to cover a wide swath of south Arkansas, including the area in which Chatelain grew up. A dedicated advocate for improving the hearing of all Arkansans, Chatelain is inspired by her favorite quote, “Never give up trying to build the world you see, even if others can’t see it.”

What quality do you admire most in other women?

I admire women who are unafraid to be themselves.

What lessons have you learned from working in your field?

Most people with hearing loss tend to wait too long before they seek treatment. For every person getting treatment for their hearing loss, there are four others who haven’t taken that step yet. Unfortunately, these individuals are more vulnerable to the other health conditions connected to hearing loss, such as cognitive decline, depression and anxiety. In fact, some studies have even shown that using prescription hearing aids might help prevent the early onset of dementia.

What is something others would be surprised to know about you?

People are typically surprised when I tell them the age range of my children; our oldest is a senior in high school, our middle son is in second grade, and our youngest is in preschool.

What is the most important life lesson that time has taught you?

It’s totally fine to do things differently from what society expects or what everyone else is doing. You have the power to create your own path without seeking approval or permission from others.

How do you maintain work-life balance?

I acknowledge that I am not perfect and that striving for flawlessness isn’t practical. It’s absolutely fine to decline invitations, prioritize rest, leave work early to pick up my kids and accept that, although I have a new idea, I can’t pursue it at this time because it would take too much away from my family. It has taken me a while to accept all these things because I used to think saying ‘no’ made me a lazy person. Now, I’ve come to realize that my ability to say ‘no’ or ‘not right now’ enables me to wholeheartedly say ‘yes’ and fully commit to my top priorities.

What quality do you admire most in other women?

I admire women who are unafraid to be themselves.

What lessons have you learned from working in your field?

Most people with hearing loss tend to wait too long before they seek treatment. For every person getting treatment for their hearing loss, there are four others who haven’t taken that step yet. Unfortunately, these individuals are more vulnerable to the other health conditions connected to hearing loss, such as cognitive decline, depression and anxiety. In fact, some studies have even shown that using prescription hearing aids might help prevent the early onset of dementia.

What is something others would be surprised to know about you?

People are typically surprised when I tell them the age range of my children; our oldest is a senior in high school, our middle son is in second grade, and our youngest is in preschool.

What is the most important life lesson that time has taught you?

It’s totally fine to do things differently from what society expects or what everyone else is doing. You have the power to create your own path without seeking approval or permission from others.

How do you maintain work-life balance?

I acknowledge that I am not perfect and that striving for flawlessness isn’t practical. It’s absolutely fine to decline invitations, prioritize rest, leave work early to pick up my kids and accept that, although I have a new idea, I can’t pursue it at this time because it would take too much away from my family. It has taken me a while to accept all these things because I used to think saying ‘no’ made me a lazy person. Now, I’ve come to realize that my ability to say ‘no’ or ‘not right now’ enables me to wholeheartedly say ‘yes’ and fully commit to my top priorities.