When physicians are working with a patient, their thoughts should be solely focused on the care and attention they’re providing to that patient– not on ins and outs of managing their practice. That’s why EngageMED offers innovative, comprehensive physician practice management services for independent physicians, physician groups and hospital-owned practices alike.
The company evolved from Arkansas Physician Management, Inc. (APMI), which formed in January 1995 as a collaborative between Little Rock Family Practice Clinic and St. Vincent Infirmary to provide billing services for medical practices. Over the last two decades, as the complexity of operating clinics drastically increased, APMI evolved to support those needs.
They rebranded as EngageMED to illustrate to clients that they value them as partners. The company’s mission of excellence is to deliver their services with value, respect and integrity.
“We provide full-service practice management,” says EngageMED President & CEO, Daniel Felton, MD. “Our team offers a level of expertise that allows us to provide the support needed to meet the operational challenges present in today’s healthcare environment and improve clinic operations and financial performance. We offer HR, benefits, payroll, coding and billing, and a customer service line, as well as office operations management– including staffing the clinics. Physicians can come to us, hand over their practice operations and just see their patients. They can do what they love, while remaining independent.”

From large group practices to single physician clinics, EngageMED employs over 750 team members and manages more than 380 providers’ practices. Currently, all of their business is based in Arkansas, but Chief Operating Officer Julie Embry says the company is growing and looking at expansion both within our state and possibly in regional opportunities in neighboring states.
“Our clients trust us with their business, and we take that responsibility seriously,” Embry says. “We are committed to excellence, and as a result, we are now one of the largest management service organizations in Arkansas.”
“EngageMED allows doctors the flexibility to be as involved in running the business side of their operations as they prefer,” she says. “We offer a number of options for physicians.”
Felton says he understands the ever-changing needs of outpatient medicine from his role as a practicing family physician. He believes the collective expertise that EngageMED has brought together can be a great asset to the state’s more rural doctors’ offices and hospitals that may not be able to attract and hire employees with the talent and skills needed to keep them at optimal efficiency.
“We put the physicians’ quality of life and quality of practice first, and do the best job that we can to make their practices as enjoyable and as least stressful as possible.”

5125 Northshore Drive, North Little Rock, AR • 501.224.1690 • www.engagemed.com